Date: 01/02/2024
Location: Arnhem, Netherlands

1. Foreword

Miscancell BV located at Hondiusstraat 28, 6827 DE, Arnhem, Netherlands, is responsible for the processing of your personal data as shown in this Privacy statement below

2. Description, Purpose & Accountability

2.1. It is Miscancell’s policy to respect your privacy regarding any kind of information we might collect while operating our website. The following Privacy Policy applies to www.miscancell.nl (hereinafter referred to as, “us”, “we”, “Miscancell”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms of service.

2.2. This Privacy Policy describes how we process personal data collected on our websites and online platforms and through our associated webpages, functions and content (hereinafter referred to as the “Websites”). It describes the scope and purpose of these activities. This Privacy Policy applies to all situations, regardless of which domain, system, platform or device (e.g. desktop or mobile) the Websites are accessed on.

2.3. The provider of the Websites and the party responsible for data protection and privacy issues in regard to the Websites, is the company Hazion B.V., which can be contacted at hazion@support.nl.

2.4. You can contact our Data Protection Officer by sending an email to Edwin van Groningen, e.vangroningen@miscancell.nl

2.5. The following used term “User” comprises all customers and visitors to our Websites.

2.6. The policy contains the following content: General Information, General Information on Data Processing and Legal Basis, Security Safeguards, Forwarding of Data to third parties and third party providers, Contacting us, Cookies and Reach measurement, Social Media, User rights, Deletion of data, Amendments to this Privacy Policy.

2.7. According to the current data protection legislation, personal data may only be collected for “special, explicit and legitimate purposes”. The data which is collected may not be processed in a manner that is incompatible with these purposes. The processing of the personal data rests on one or more of the following legal grounds:

a. The processing is necessary for us to be able to fulfil our agreement and/ or contract and/ or activities with you
b. The processing is necessary for us to be able to fulfil an obligation we have due to another law (“legal obligation”)
c. The processing is necessary for our legitimate interests and your interests in protecting your personal data do not weigh heavier (“balancing interests”)
d. In some specific cases, after you have given your consent to the current processing (“consent”).
Please bear in mind that in most cases, the legal basis is an agreement, a legal obligation, or a balance of interests. In some other cases however, our processing requires your consent and you will be informed if it applies. In such cases, we will collect your consent before it begins.

3. General Information

3.1. When you visit our website, the browser you use on your device automatically sends information to the server of our website. We may collect the following types of personal information, which is temporarily until it is automatically deleted:

– contact information: name, address, e-mail, phone number,
– technical information: IP address, device information, cookies.

For business customers, we also request other company information, such as the Chamber of Commerce number, payment information, the VAT number and other information required for processing projects and contractual relationships.

3.2. You can directly or indirectly provide us with information about yourself in several different ways, including when you visit our website. We do not collect information related to sensitive personal information.

3.3. The first type of information is un-identified and non-identifiable information pertaining to a User, which may be available or gathered via your use of the website. We are not aware of the identity of the User from which the non-personal information was collected. Non-personal information which is being collected can include your aggregated usage and technical information transmitted by your device, including certain software and hardware data, such as the type of browser you may use, the operating system your device uses, the access time, etc. This is exclusively used to enhance the functionality of our website. Other information that may be collected relate to the activity on our website such as pages viewed, online browsing, clicks, etc.

4. General Information on Data Processing and Legal Basis

4.1. All the personal User data we collect is processed in accordance with the relevant data protection regulations. That means we only process User data where this is permitted by law. This applies, in particular, if data processing is required or prescribed by law in order to furnish our contractual services and provide online services, or if the User has provided their consent, or if it is for the purposes of our legitimate interests (i.e. our interest in analysing, optimising and running our Websites in a secure and commercially viable manner within the meaning of Art. 6 (1) (f) of the General Data Protection Regulation (GDPR) or, prior to the application of the GDPR.

4.2. In regard to the processing of personal data on the basis of the General Data Protection Regulation (GDPR), please note that the legal basis for the data subject giving consent is Art. 6 (1) (a) and Art. 7 GDPR, the legal basis for processing data in order to perform our contractual services and discharge our contractual obligations is Art. 6 (1) (b) GDPR, the legal basis for processing data in order to comply with our legal obligations is Art. 6 (1) (c) GDPR, and the legal basis for processing data for the purposes of our legitimate interests is Art. 6 (1) (f) GDPR.

5. Security Safeguards

5.1. The security of your personal information is important to us. Bear in mind, that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information we cannot fully guarantee the absolute security of it. All transfers are made on the own risk of the person transferring the data, it is therefore important that Users also take responsibility to ensure that their data is protected.

5.2. We apply state-of-the-art organizational, contractual and technical security measures to ensure compliance with the provisions of data protection legislation and thereby to protect the data we process against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. These security measures include, in particular, the encrypted transmission of data between your browser and our server.

5.3. We take the measures that can be reasonably expected to ensure that personal data of Users and others are processed safely and in accordance to this Privacy Policy and the GDPR-regulation.

6. Forwarding of Data to third parties and third-party providers

6.1. Data is only forwarded to third parties to the extent permitted by law. We only forward User data to third parties if this is necessary e.g. for billing purposes, or for other purposes if the User data is required to perform a contract to which the data subject is party.
In cases where we employ subcontractors to implement our services, we ensure appropriate legal safeguards are in place and take appropriate technical and organizational steps to ensure that personal data is protected in compliance with applicable statutory requirements. this regard we may transfer Users’ personal data to our contractors and sub-contractors in accordance with our instructions, for the provision of a service. We may transfer personal data and/ or information to authorities or legal advisors in case criminal or improper behavior is suspected, or if required by us according to law or authority’s injunction.

6.2. Insofar as content, tools or any other resources from other providers (hereinafter referred to as “third-party providers”) are employed within the scope of this Privacy Policy and said third-party providers have their registered headquarters in a third country, it should be assumed that data will be transferred to the country of domicile of the third-party provider.
The term third country refers to countries in which the GDPR does not constitute directly applicable legislation, i.e. essentially countries outside the EU or the European Economic Area.
Data shall be transferred to third countries if an adequate level of data protection is in place, if the User has provided their consent, or if this transfer is permitted by law in any other way.

6.3. Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

6.4. We will not sell User’s personal data to third parties.
We will only transfer User’s personal data to third parties that we have confidence in. We carefully choose the partners we work with, to ensure that the User’s personal data is processed, if necessary for the activities at stake, in accordance to current privacy legislations. 

6.5. If a User gets in touch with us, we process the User’s details in order to respond to and deal with the query or request. Users’ details may be stored in our system and must then be retained for six years in line with statutory requirements regarding business correspondence or ten years if they have any legally mandated relevance for tax purposes.

7. Contacting us

For any question, inquiry, further information or for contact for any other matter, please contact us directly by phone or e-mail, as stated on our Website in the contact section.

8. Cookies & Reach measurement

8.1. Cookies are data packets that are transferred from our web server or third parties’ web servers to the User’s web browser and stored there for later retrieval. It allows the site to recognize your device and to remember if you have visited the site before. Cookies may comprise small files or any other kinds of information storage. This Privacy Policy explains to Users how we use cookies in a pseudonymised manner to measure reach.

8.2. If the User does not wish cookies to be stored on their computer, we hereby request that they disable the relevant option in their browser settings. Stored cookies can be deleted in the browser settings at any time. Disabling cookies may prevent you from enjoying the full functionality of these Websites.

8.3. We use cookies to improve your online experience. Cookies help us collect information on how Website visitors use and move on our site. They also help get statistics on the number of visitors and information alike.

8.4. Cookies are used for certain features that improve our Website for the User. We do not save any personal information via cookies, additionally the statistics cannot be linked to an individual. Cookies improve your online experience and help our site work better and more efficiently.

8.5. Third party cookies, can come from partners who provide functional web tools for our Website and are also set by web analytics and traffic measurements providers that the site uses to let independent companies measure and evaluate the visitors. These information are used to get data on the number of visitors, the size of traffic, campaign outcomes and so forth.

Some examples of third party cookies include when our content is shared on social network by other parties.

8.6. By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to Miscancell’s use of cookies.

9. Social Media

9.1. The links and buttons provided for social networks and platforms (hereinafter referred to as “social media”) on our Websites only establish contact between social networks and Users if Users click on the links/buttons and the respective networks or their websites are loaded. This function operates on the same principle as a regular online link.

9.2. The list below provides an overview of linked social media providers as well as links to their privacy policies, which contain further information on data processing and opt-out mechanisms, some of which have already been discussed here:

a. facebook.com, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, Privacy policy: https://www.facebook.com/policy.php, Opt-Out: https://www.facebook.com/settings.
b. YouTube/Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/; opt-out: https://www.google.com/settings/ads/.
c. LinkedIn Ireland, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland; privacy policy: https://www.linkedin.com/legal/privacy-policy.

10. User rights

10.1. Users also have the right to submit a complaint to the relevant supervisory authorities, if they suspect that data has been processes unlawfully

10.2. The request must be made by mail, by marking “Data protection Miscancell” and send it to Hondiusstraat 28, 6827 DE, Arnhem, Netherlands

10.3. Equally, Users are entitled to withdraw any consent they have previously given without stating a reason. Such a revocation of consent shall have future effect only. If a User wishes to withdraw any consent, it has to be notified in writing by contacting us via our e-mail address, which can be found on our Website.

10.4. User has the right to lodge a complaint to the supervisory authority regarding the processing of personal data relating to him or her, if the User considers that the processing of personal data infringes the legal framework of privacy law.

10.5. Please not that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

10.6. If you wish to exercise any of the aforementioned rights or receive more information, please contact us directly.

11. Deletion of data

11.1. The data stored by us is deleted once it is no longer required for the designated purpose and provided that we have no statutory obligation to retain said data. In the event User data is not deleted because it is required for other purposes permitted by law, then its processing shall be restricted accordingly, i.e. the data shall be blocked and no longer processed for other purposes. This applies, for example to User data that must be retained due to commercial or tax requirements.

11.2. The request must be made by mail, by marking “Data protection Miscancell” and send it to Hondiusstraat 28, 6827 DE, Arnhem, Netherlands

12. Amendments to this Privacy Policy

12.1. We reserve the right to amend this Privacy Policy at any time to reflect changes in the legal situation or changes relating to the service or data processing. If Users’ consent is required or if the Privacy Policy contains provisions for the contractual relationship with the Users, the changes shall only be made with the consent of the Users.

12.2. Users are requested to check the Privacy Policy on a regular basis to keep up-to-date with its content. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

12.3. The Privacy Policy was last updated on 01/02/2024. The latest version of the Privacy Policy will always be available through the Website. A new version is considered communicated to the Users when the User has either received an e-mail informing about the newest version or when it is posted on Miscancell’s Website.